Our Services

Transformation and Change Leadership & Management

Mirabilis Management is highly experienced and skilled at leading and managing Transformation and Change. We work with our clients to scope their case for change and change plans, providing leadership through the process and knowledge transfer to support sustainability of change operations in the organisation. Our experts are matched to the sector in which they are consulting for knowledge and cultural fit. We also match our people to the nature of the change, which can be anything from technology and ERP change, to HR, Sales, Brand Marketing, product development, and PMO development, catering for Agile and Waterfall approaches. We work with private for-profit businesses, charities, government departments, and NGOs, to deliver services that work with the culture of the organisation and match audience and customer personas. The choice of Change and Transformation Services can involve all or part of the following:

  • Developing a Case for Change
  • Programme Design
  • Programme & Project Management
  • Organisational Restructuring
  • Business Change Management
  • Technology Change Management
  • Delivery of Change Design
  • Implementation and knowledge transfer
  • Portfolio Review
  • Change Communications – internal and external
  • Coaching
  • Training
SLT, NED, Business Consultancy Partnership Management

Mirabilis Management supports organisations at Senior Leadership Team (SLT) and Non-Executive Director (NED) level, alongside wider Business Consultancy and Partnership Management. We work with our clients and offer knowledge transfer to support sustainability for businesses. Our experts are matched to the sector in which they are consulting for knowledge and cultural fit. We work with private for-profit businesses, charities, government departments, and NGOs, to deliver services that work with the culture of the organisation and match audience and customer personas. We offer a bespoke service, and the choice of SLT, NED, Business Consultancy and Partnership Management Services can involve all or part of the following:

  • Strategic Planning
  • Business Development
  • Partnership Identification and Development
  • Bid Identification and Writing
  • Funding Identification and Pitches
  • Organisational Development and Change Management
  • Persona Development and Customer Journey Mapping
  • Product/Content Portfolio Development and Operational Roll-out
  • Sales Force Effectiveness
  • Pricing Strategy
  • Business Training, Mentoring and Coaching
  • Diversity and Gender Equality Training and Mentoring
  • IT Platform Knowledge Transfer and Training
AI Adoption, Data Leadership, Management Information (MI) and Business Intelligence (BI)

Our AI Adoption, Data Leadership and Reporting Service is bespoke. It can form part of our Services in Change Management, Programme and Project Management, or Market Research, or can be commissioned for specific AI, data management and reporting project purposes. We have experts focused on data management, cleansing and reporting who offer all or part of the following:

  • Data Cleansing and Migration
  • Management Information reporting
  • Business Intelligence dashboards
  • Big Data Analytics
  • Data Transformation
Training, Coaching and Mentoring

Mirabilis Management offers Training, Coaching and Mentoring both as a standalone service and woven into our wider Change, Consultancy and Customer First work. Our experts are matched to the sector and subject area for knowledge and cultural fit, and we work with private for-profit businesses, charities, government departments, and NGOs to build skills and capability that last beyond our engagement. We offer a bespoke service, and the choice of Training, Coaching and Mentoring can involve all or part of the following:

  •  Leadership and Management Training
  • Business Coaching and Mentoring
  • Diversity and Gender Equality Training and Mentoring
  • IT Platform Knowledge Transfer and Training
  • Presentation Skills Training
Market Research, Analysis and Reporting

Market Research, Analysis and Reporting forms part of the journey within the other service groups offered by Mirabilis Management, since research is an integral part of any change, strategy or business development journey, whether it supports brand development or is done to improve tech and operations, strategy, marketing or sales. We include research in everything we do to support our offer. We also produce sector reports and market reports for clients where our research services are commissioned to produce market research reports for their own commercial purposes and sometimes for onward sale as a report for a specific industry.
Our services include:

  • Research Design
  • Sampling and Sample Design
  • Surveys and Survey Design
  • Observational Research and Secondary Data
  • Interviews
  • Focus Groups
  • Quantitative and Qualitative Analysis
  • Statistical Analysis
  • Multivariate Analysis
  • Report writing
  • Data dashboard development and reporting
  • Presenting findings and recommendations
Customer First Leadership and Consulting

Mirabilis Management puts audiences and customers at the centre of the thinking through Customer First leadership and consulting. Our experts are matched to clients by the sector in which they are consulting for knowledge and cultural fit. We offer a personalised service, and the choice of Customer First interventions can involve all or part of the following:

  • Developing a customer-centric case for change
  • Identifying change agents to work with in the client business to frame and embed the change
  • Customer Strategy for external and internal customers
  • Customer First Programme Leadership
  • Lean Agile Innovation: Technology, Product, HR, Marketing, Sales, Customer Services
  • Pricing Strategy
  • Customer Journey Mapping
  • Persona development
  • Customer Panel development
  • Website UX Strategy, branding and website development
  • Customer communications – internal and external
  • Coaching
  • Training
Programme and Project Leadership and Management

Mirabilis Management uses both Agile and Waterfall approaches to Programme and Project Leadership and Management depending on the needs of the client. We work with clients to identify the nature of the programme or project, the team required from Mirabilis to complement the in-house culture, and we work with the organisation to achieve the desired outcomes of their project, whether it be a technology or business change project or both.

Our offer includes:

  • Agile Project, Programme and PMO leadership and management
  • Waterfall Project, Programme and PMO leadership and management
  • PMO Governance, training, and knowledge transfer, for Agile and Waterfall
  • Enterprise Resource Planning (ERP) and SAP management and implementation support
  • Business Change programme and project leadership and knowledge transfer
  • Dashboard Reporting through client compatible Programme Management Tools

 

Marketing and Press Communications

To complement our brand marketing and design offer, we deliver internal and external marketing and press communications. We develop communication strategy, manage comms, and write in a way that weaves narratives around facts to make copy compelling to identified audiences. Our offer caters for traditional, digital and social media communications and includes:

  • Marketing Strategy and Planning
  • Copy Writing for traditional, digital and social media platforms
  • Internal and External Comms
  • PR management
  • Press release and news article writing
  • Website news site development and copywriting
  • Event Management
  • Presentation Skills Training
Brand Marketing and Design

Mirabilis Management delivers audience-centric brand marketing, design and communications. We believe that powerful brands all have one thing in common: a distinctive and memorable personality which resonates with its target audience. The methodology we use involves workshops and iterations of design and collateral delivery, whether the outcome is traditional or digital marketing. This means that the passion and voice of our clients for their brands is captured in the brand story, whatever service we are asked to perform. The choice can involve all or part of the following:

  • Creative Design Services
  • Audience Research and Analysis
  • Competitor Research
  • Persona development and customer journey mapping
  • Website Design and Development
  • Digital Marketing
  • PR
  • Event Branding and Management
  • Media Buying
  • Data Management
  • Campaign Analysis, including ROI